WhatsApp Business API
When I started exploring communication tools for businesses, I realized how powerful WhatsApp can be for connecting with customers. However, many people only know about the regular WhatsApp or WhatsApp Business App and are not aware of the advanced capabilities of the WhatsApp Business API. That is why I created this WhatsApp Business API Tutorial category to help beginners understand how businesses can use WhatsApp for automation, marketing, and customer support.
I am the founder of Digital Bikana, and through my experience in digital marketing and automation tools, I have worked with platforms that integrate the WhatsApp Business API for business communication. Over time, I noticed that many business owners want to use WhatsApp for customer engagement but do not fully understand how the API works and how it can improve their communication process.
This tutorial category is designed for beginners, business owners, marketers, and students who want to learn how the WhatsApp Business API works and how it can be used to automate conversations and improve customer service.
In this WhatsApp Business API Tutorial, I explain the complete concept of the WhatsApp Business API in simple language. You will learn the difference between WhatsApp, WhatsApp Business App, and WhatsApp Business API. Understanding this difference is very important because the API is designed specifically for medium and large businesses that want to handle customer communication at scale.
I also explain how businesses can connect WhatsApp Business API with platforms like CRM systems, automation tools, or chatbot platforms. This allows companies to send automated replies, manage multiple customer conversations, and provide faster support.
Another important part of this tutorial category is learning how businesses can send notifications, order updates, appointment reminders, and marketing messages through approved WhatsApp templates. This helps businesses maintain professional communication while following WhatsApp policies.
WhatsApp Business API is widely used today for customer support, lead generation, order confirmations, and automated messaging systems. When implemented properly, it can significantly improve customer experience and response time.
Through this WhatsApp Business API Tutorial, my goal is to help beginners understand how WhatsApp automation works and how businesses can use it effectively for communication and marketing.
Whether you are a digital marketer, entrepreneur, or business owner, learning WhatsApp Business API can help you build better customer relationships and streamline communication processes.
How to Add GST Details in WhatsApp Business API Billing?
Adding GST details in your WhatsApp Business API billing is an important step for businesses operating in India. It ensures correct taxation, proper invoicing, and compliance with government regulations. When you are using a WhatsApp Business API provider like Interakt, GST details can be added directly from the billing or subscription settings. Why GST Details […]
How to Send Order Cancelled Messages Using WhatsApp API?
Sending timely notifications to customers is an important part of maintaining transparency and trust in an online business. When a customer places an order and later cancels it, they expect clear communication regarding the cancellation. Using WhatsApp Business API integrated with Shopify, this communication can be fully automated. In this article, we will learn how […]
How to Send Order Placed Messages for COD Orders Using WhatsApp API?
Sending automated order confirmation messages is an important part of post-purchase communication. When customers place an order using the Cash on Delivery (COD) payment method, sending an instant order placed message on WhatsApp builds trust and reassures them that their order has been successfully received. In this article, we will learn how to automatically send […]
How to Send Order Placed Messages for Prepaid Orders Using WhatsApp API?
Sending automatic order placed messages is an essential part of customer communication for any Shopify-based business. When a customer completes a prepaid order, sending a confirmation message on WhatsApp builds trust, improves transparency, and enhances the overall shopping experience. In this article, we will learn how to send order placed messages to customers who select […]
How to Send Abandoned Cart Messages Using WhatsApp API?
Sending abandoned cart messages is one of the most effective ways to recover lost sales from users who added products to their cart but did not complete the purchase. When your Shopify store is integrated with WhatsApp Business API using Interakt, this entire process can be automated without manual effort. In this article, we will […]
How to Send “Order Out for Delivery” Messages Using WhatsApp API?
Sending timely order updates is a crucial part of customer communication for any eCommerce business. When customers are informed about their order status, it builds trust, reduces support queries, and improves overall customer experience. One of the most important updates is the “Order Out for Delivery” notification. In this article, we will understand how to […]
How to buy Whatsapp Business API Subscription?
Buying a subscription is a mandatory step if you want to actively use WhatsApp Business API through the Interakt platform, especially when it is integrated with a Shopify store. Without an active subscription, WhatsApp Business API features such as messaging, automation, and commerce integrations cannot function. The process is simple and works directly through Shopify […]
How to Create a Marketing Template in WhatsApp Business API?
Creating a marketing template is one of the most important steps when working with WhatsApp Business API. After uploading contacts, templates allow you to send structured, approved, and professional messages to users at scale. In this article, we will understand how to design a marketing template in Interakt and how to connect it with a […]
How to connect Phone Number with Whatsapp API?
Connecting a mobile number to WhatsApp Business API is a mandatory step after signing up on Interakt. Without connecting a number, you cannot send messages, run campaigns, or automate conversations. In earlier sessions, the signup process on Interakt was completed. In this session, we will understand how to connect a mobile number to WhatsApp Business […]
How to create Whatsapp Business API account?
If you are running a business and using Meta ads on Facebook or Instagram, you may already be receiving a large number of inquiries on WhatsApp. Replying to these inquiries manually becomes difficult when the volume increases. Additionally, if you try to send promotional or marketing messages using WhatsApp Business, your WhatsApp account may get […]